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terms & conditions |
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- All goods shall remain in the sole ownership of Useful
Stuff Ltd until such time as all monies payable have been
received.
- The dispatch of goods paid for by cheque will not take
place until funds have cleared.
- Useful Stuff reserves the right to
cancel your order if insufficient stock is available
and will reimburse your credit card with the full cost of your
order.
- Returns Policy
a) Damaged goods
Useful Stuff will replace goods which are damaged
in transit. Unless otherwise specified (ie: Useful Stuff
may dispatch a courier for the collection of larger items)
such items should be returned by post to:
Useful Stuff Ltd
Wheatland Farm
Stoodleigh
Tiverton
Devon
EX16 9QE
You will be reimbursed with the cost of the return
postage. Additional delivery costs will be free of
charge.
b) Lost
goods
If goods ordered are not received by the customer and
deemed to be lost in transit or the shipment does not
contain all the goods ordered, the customer should
notify Useful Stuff within 7 days of placing their
order for replacement goods to be sent. Useful Stuff
will investigate lost packages with its courier partner.
No claim for lost goods can be accepted outside this
time limit.
c) Faulty goods
Useful Stuff operates a rapid replacement or no-quibble
money-back guarantee for any products found to be faulty.
Please first contact Useful Stuff by phone on 08700
117883 or by email at sales@usefulstuff.co.uk ,
so that arrangements can be made for products to be returned
to Useful Stuff, wherever possible with their original
packaging to:
Useful Stuff Ltd
Wheatland Farm
Stoodleigh
Tiverton
Devon
EX16 9QE
Postage costs of the return of faulty goods will be reimbursed
by Useful Stuff to the customer.
- Your right to cancel.
The right to cancel your order must be
exercised on or before the seventh day following the day
after the delivery of the goods. Customers wishing to exercise
this right must notify Useful Stuff by email to sales@usefulstuff.co.uk or
in writing to Useful Stuff Ltd, Wheatland Farm, Stoodleigh,
Tiverton, Devon, EX16 9QE. As a condition of the right
to cancel customers must arrange at their own expense the
return of the goods in a saleable condition to the address
above. The goods will be deemed returned when receipt is
confirmed at the above address. Customers will be entitled
to a rull refund for the cost of the goods.
- Any information, whether verbal or in writing,
is for guidance only and is given in good faith but
without warranty.
- Any quoted delivery times are estimates only. Useful
Stuff shall accept no liability in relation to late
delivery beyond the value of the goods in question.
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